Located outside of Anglesea on Australia's south coast, Loman's provide quality products to the local fishing community as well as several retail outlets across Melbourne and Sydney. "Our products have a high international appeal" said Accounts Manager Patricia Loman. "We've been thinking about internet sales for some time now, but have been putting it off because we weren't sure how to begin."

How to accept orders from the Internet; and how to receive money from their customers. "We're a family  business and do all of our order-processing in-house" said Loman. "We can't afford to waste time or money on ambiguous transactions, and need a cost-effective way of processing on-line orders and receiving payments."

Using GlobeCharge, the Lomans were able to securely store orders on-line for easy access and safe processing. GlobeCharge's compatibility with e-commerce solutions such as ShopFactory allowed for easy integration into the Loman's existing website; making on-line order processing a safe and straightforward business venture.

With minimal time wasted worrying about fraudulent orders, and money saved on avoiding bank charge-back fees, the Lomans increased sales by generating on-line customer confidence and associated buyer loyalty. "GlobeCharge gave us the tools and know-how we needed for Internet trading" said Loman, "I can see us using GlobeCharge even more in the future."